One of the biggest clouds that hang over every logistics operation is the fight against missed pickups and late deliveries. These mishaps waste time and money for more parties than one: your business’s teams, vendors and carriers, shipping facilities and customers. Although carriers put great effort toward increasing efficiency and correcting issues along the way, there will always be variability and unpredictable conditions that bring down the percentage of delivery success – an industry-wide KPI just as unsteady as this constant cloud. You always want to hold carriers and shippers to the highest standard possible so that you see progressive results. However, the general excuse for continued missed pickups and late deliveries is the idea that in conveying the possible negative outcome of a delivery, carriers set themselves up for extra work and more expenses and still cannot guarantee the shipment status will be amended.